Common Installation Issues

Rhino Plug-ins not Loading

Contact us if problems loading the plugin, package manager makes installation easy and reliable, installation issues are infrequent.

Can not see Geometry Gym Rhino Toolbars and Menus

Refer to https://developer.rhino3d.com/guides/rhinocommon/create-deploy-plugin-toolbar/ for staging of toolbars.
Rhino should copy the .rui file from the plugin folder above, to
%APPDATA%\McNeel\Rhinoceros<version>\UI\Plug-ins\
You can try manually copying the file from plugin folder to Rhino location if you want force the loading of a toolbar.
Due to feedback, toolbars are not automatically grouped. You can follow the steps at the location below to create a toolbar group in rhino.

Cannot View Geometry Gym Grasshopper Tabs

If these haven’t appeared try one of the following. If still having issues please contact us.
Observe Grasshopper Loading Errors
As grasshopper starts it will generally provide errors if something has not loaded correctly. Check for loading error reports as grasshopper starts. If specific to Geometry Gym then please contact us as soon as possible.
Check Grasshopper Developer Settings
Run Rhino command GrasshopperDeveloperSettings and tick COFF loading. Previous versions commonly required COFF loading to be not checked, so try toggling if having problems.

Grasshopper Plug-in Not Loading

If you receive an error message like the one below when trying to open grasshopper it is likely that something is blocking the Rhino Plug-in counterpart from loading in Rhino.
Grasshopper Loading Error
Our Grasshopper add-ins are typically a satellite to our rhino plugin (this might change in the future). So you need to ensure the rhino plugin is loaded prior to Grasshopper starting. First, check it's not load protected in rhino options. Make sure it's not load protected and scheduled to load rhino plugin on rhino startup.
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Rhino Plug-ins not Loading
Can not see Geometry Gym Rhino Toolbars and Menus
Cannot View Geometry Gym Grasshopper Tabs
Grasshopper Plug-in Not Loading